FAQ


Q: What makes SEW-WHAT? VIRGIN HAIR! different?
A: SEW-WHAT? VIRGIN HAIR! is always hand picked. Assuring you're always getting the best quality extensions each and every time. Our extensions is raw unprocessed hair that hasn't been dyed with any chemicals. 
Q: How long will the hair last?
A: SEW-WHAT? VIRGIN HAIR! will last 12-36 months or longer depending on proper personal care. The 5A grade will last 3-6 months or longer depending on proper personal care.
Q: What's the weight of your hair?
A: 3.5-4oz. The longer the hair the thinner the bundles.
Q: How many bundles do I need?
A: We suggest the average person needs 8-10oz for a full install depending on the length, fullness, and head size.
     What we recommend:
     At least 2 bundles for 10'-16'
     At least 3 bundles for 18'-24'
     4 or more bundles for any lengths longer than 24'

Q: Do you offer wholesale?
A: No, not at the moment. Hopefully, this will be available in the near future!
Q: What is your shipping and return policy?
A: Please refer to the shipping and return policy icon.

Q: I live locally. Do I still have to pay for shipping?

A: Unfortunately, yes!  All orders that was purchased online must be shipped as stated.  NO exceptions!
Q: Do you ship overseas?
A: Yes, overseas shipping is available at a flat shipping rate of $50
Q: What's the difference between Brazilian, Malaysian, and Peruvian hair?
A: Brazilian is silkier and shiner
    Malaysian hair appears to be shinier than Brazilian but a little thicker
    Peruvian is the thickest and more coarser of them all

Q: Are your wefts sealed?
A: No, we do not seal our wefts. However, we do recommend you seal the blonde #613 hair because it's processed.
Q: What are your hours?
A: Available 6 days a week Mon-Fri 9am-9pm, Sat 9-5, & Closed on Sunday
Q: How long will I get a tracking number after my order has been placed?
A: Depending on in-house inventory, you can receive tracking with-in 24hrs after order has been placed.  However, under normal circumstances, you will receive tracking within 3-7 business days or sooner. If your order is pending, and we haven't received a definite payment, tracking will not be available until we have received payment confirmation.
Q: How long does it take to ship?
A: 3-7 business days or sooner depending on inventory.  Local orders maybe sooner. International shipping can take up to 7-30 business days.
Q: Can I ship to a different address?
A: Yes, If there's no discrepancy with payment.  We only ship to confirmed addresses.
Q: What products should I use?
A: Please refer to the hair care icon. 
Q: Are the new products from the same vendor?
A: Yes! We only deal with 1 vendor. That's why we only offer a select few of products.  

Q: Having concerns on how long the hair might be on you?  Refer to this hair extension picture.